DoubleTree by Hilton Ottawa Downtown | Hotel in Ottawa

| 8.6 (1938 Reviews) |  1 Bathroom  Stay&Play
Downtown Ottawa Hotel | DoubleTree by Hilton Ottawa Downtown

Hotel in Downtown Ottawa, Ottawa

Eco-certified hotel with a 24-hour front desk and an indoor pool
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Housekeeping is available on request.
DoubleTree by Hilton Ottawa Downtown offers 283 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately cad 28 for adults and cad 14 for children nearby parking fee: cad 33 pet fee: cad 75 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 18 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Food and water bowls are available pets allowed for an extra charge of cad 75 per pet, per stay service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation the onsite parking lot is managed by a third party. this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
33 Nicholas St, Ottawa, K1N 9M7, Canada

What Our Guests say 500 + Reviews

Aug 11, 2025 02:37:46 AM
Summary: Just needed to ask for refills on cream and sugar in room. only had espresso coffee.
Jul 22, 2025 02:12:52 AM
Summary: Room was great and location close to many places
Trudy Trudy
Jul 11, 2025 05:15:13 AM
Summary: Great location with lots of restaurants. Byward’s market just a short walk away
Jim Jim
Jul 10, 2025 02:25:33 AM
Summary: Very decent for the price
Fabiano Fabiano
Jul 8, 2025 06:40:47 PM
Summary: It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.
Candice Candice
Jul 5, 2025 06:01:12 AM
Summary: The room was very nice, as described. Value for money was right. Fabulous location. Unfortunately we had a really bad experience with parking. Very low ceiling of a public parking facility only reachable on 3rd floor with lift from hotel, we were not allowed to park on designated 3rd floor due to cleaning, and other floors were not reachable but to walk over ramps (outside access to stairs was closed) where cars drive, very unsafe. Not only very low ceilings, but the tightest parking spaces I’ve ever encountered. Out of necessity and slow efforts was I able to park. But doors couldn’t be opened anymore.
Christa Christa
Jul 4, 2025 03:49:58 AM
Summary: All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.
Jason Jason
Jun 30, 2025 06:05:01 AM
Summary: Everything was great until we aksed for an extra bed sheet for the sofa bed We never got it
Jean-Yves Jean-Yves
Jun 29, 2025 08:21:28 PM
Summary: Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.
Sylvie Sylvie
Jun 23, 2025 02:25:37 AM
Summary: Great experience, right at the hart of downtown.
Mario Mario

FAQ's

Is this Downtown Ottawa hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Ottawa hotel have a swimming pool?

Yes, this Downtown Ottawa hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Ottawa hotel?

Best-rates for the Downtown Ottawa hotel starts from $137 per night with includes Breakfast, Air Conditioner, TV, Security/Safety, Bedding/Linens, Pool, Balcony/Terrace, Business Services, Child Friendly, Kitchen, Bar, Guest Services, Wheelchair Accessible, Accessibility, Wellness Facilities, Restaurant, Laundry, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Downtown Ottawa hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Ottawa hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Ottawa hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Ottawa hotel?

Based on the information reported by the owner or manager, the Downtown Ottawa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Ottawa hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Ottawa hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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